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TM PORTAL

Task 6

EMAIL MANAGEMENT

GOAL

To apply all of your learning in responding to messages and answer to these OS inquiries the most accurate way possible.

INSTRUCTIONS

Draft responses to the 8 emails you will find within your trainee emails.

  1. Create a label within your trainee emails that says “OS Inquiries”
  2. Create a new google docs in your HR folder and title it “Task 6 – Emails Draft” and use this document to draft your script before sending your email. Make sure Grammarly is active.
  3. Refer to the FAQ as a guide here: https://bit.ly/3tUlZul 
  4. Once you’re done creating the draft copy-paste your response to the email, make sure the email is in “Normal” font size, and double-check everything before sending.
  5. Once the email is sent, move the email thread to the created label. Make sure that your Primary Inbox is clean (do the same for the other emails you receive)

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